| PO Box 414 Rittman, OH 44270 |
Office Tel: 330.927.9546 |
Experienced Project Manager, Network Engineer, Lotus Notes Developer, Instructor, and Storage Management Professional. Skilled in managing multi-server production environments. Well-respected instructor in classroom and e-learning environments.
|
|
Provider of IT training, project management, consulting and services
Most recent 2010 engagements involved
Trained CA ARCserve and XOsoft at customer locations in Trinidad and Bulgaria
Trained web based CA classes to international audiences.
Trained RIM Authorized BlackBerry Enterprise Server and Handheld classes to RIM customers in North America
International training and consulting services to CA, Research in Motion, and other organizations on a contract basis
Large international provider of software and services to Fortune 500 businesses. Products are used to monitor and control infrastructure, security, and storage. 2007 Total Revenue $ 4 billion
Conducted training classes for BrightStor brand products at onsite, domestic, and international sites. Conducted mentoring and coaching sessions. Developed content for product certification tests. Led technical development on teams of Project Managers, Instructional Designers and Technical Writers; verified documentation; interviewed current users; defined goals of each module; prepared criteria to recertify instructors; led pilot sessions, QA’d results; and conducted trainer certifications. Presented at the company’s trade show, CA World, in 1999, 2001, 2004, 2005, and 2007.
Assisted CA Technology Services (CATS)in ensuring BrightStor product was compatible with customer’s backup procedures enabling implementation to proceed on schedule. Was instrumental in meeting published go–live dates.
QA’d BrightStor courseware for technical accuracy resulting in increased student satisfaction.
Certified instructor candidates to teach BrightStor classes.
Championed development of new and upgraded courseware products that introduced students to more product features.
Implemented technology and infrastructure improvements which led to increased repeat and new sales
Maintained high scores and favorable comments on student-submitted evaluations and semiannual reviews from managers teaching in excess of 1,600 students in over 260 classes at CA Learning Centers and customer locations.
Presented courses using a number of internet based methodologies to hundreds of additional students and prospects.
Consulted on Novell, Microsoft Windows and TNG managed networks performing system analysis, upgrades and project management. Conducted training as needed.
Upgraded IT Infrastructure for State Industrial Products Corp.. Updated 12 primary servers with Microsoft products. Modified 250 workstations for compatibility with new operating system. Project finished on schedule and under budget.
Developed Independent Analysis of External Support Requirements for Lincoln Financial. Recognized by CA project manager for contributions during analysis phase of total project.
Vocational education school offering career-path programs to approximately 500 daytime and career-technical and special interest courses for adults in the evenings.
Prepared course material and taught classes in Novell LAN Administration. Served as Program Advisor.
Translated NetWare, course previously taught, to the latest release.
Revised class schedules, course descriptions, and course content as member of advisory board. Changes resulted in increase of enrollment by 30 percent.
Startup internet service provider operating in downtown Cleveland Ohio. Services included providing internet access, web design/hosting, software development, and consulting services.
Designed and implemented Lotus Notes applications. Collected data concerning ongoing and planned projects via interviews with staff and clients. Reported findings to staff and upper management. Championed solutions and gave group presentations aimed at improving performance based upon findings. Managed projects and designed networks in Windows, Novell, OS/2, UNIX, TCP/IP, router and WAN environments.
Implemented network upgrade for Bayer Fiber, Agriculture, and Textiles. Sold increased features to company. Completed project on time and under budget with 100 percent customer satisfaction.
Re-established my own consulting company.
Developed unique Local Area Network (LAN) and software solutions using Novell NetWare and Microsoft operating systems. Designed and maintained customer websites. Sold all services.
Designed and tested regional workstation software standard based on national requirements for United States Postal Service’s Akron District. Workstations were placed in district local offices enabling local access to regional and national data.
Discovered major system problem impacting deployment of approximately 10,000 computers nationwide. Partnered with manufacturers and corporate management to seek resolution and managed implementation of fix resulting in deploying machines on schedule.
Analyzed shop floor data collection methods for auto parts manufacturer. Substituted off the shelf solution in lieu of custom program resulting in large savings.
Regional certified public accounting firm located in five offices (Locations included Cleveland, Canton, and Columbus).
Planned network operations and maintenance tasks. Conducted needs analyses, defined projects, selected vendors, negotiated contracts, and scheduled and implemented projects. Conducted help desk activities. Maintained systems. Installed, configured, diagnosed, and repaired networks. Designed and deployed custom software. Developed standards. Authored system documentation.
Prepared course material and taught Novell and Microsoft LAN Administration, LAN Maintenance and Troubleshooting, Windows and word processing.
Managed development of electronic publishing system for a Cleveland-based regional newspaper. Designed and installed LANs.Performed system modifications, tested software applications and prepared system documentation. Supervised systems maintenance. Trained system end users in procedures and software applications. Designed disaster recovery procedures and backup methodologies.
Sold desktop publishing systems, imaging technology and typesetting equipment. Provided systems engineering and other technical support to account representatives. Developed RFPs. Trained staff and end users. Managed system integration projects for corporation and scheduled computer installations. Championed Just-in-Time delivery techniques.
RIM Authorized Trainer for Blackberry Enterprise Server, versions 4.16, 5.0, 5.01, BlackBerry Internet Service
ARCserve 6.x – Current
BrightStor Enterprise Backup – all versions
BrightStor ARCserve – all versions
BrightStor SAN Manager – version 1 (version 10)
BrightStor Storage Resource Manager – version 11.1
BrightStor Portal
CA ARCserve r12
CA Message Manager
CA XOsoft r12
InoculateIT Anti-Virus (pre-version 4)
ARCserve 2000
BrightStor ARCserve
BrightStor Enterprise Backup
BrightStor SAN Manager
CA Message Manager
Computer Associates
CACP - Storage Specialist
CACP - Security Specialist
CACP - Network Specialist
CUA - Certified Unicenter Administrator
(ISC)2
Certified Information Systems Security Professional (CISSP)
Lotus CLP
Certified Lotus Professional Domino R5 System Administrator
CLP Notes Principal System Administrator R4
Certified Lotus Professional Notes System Administrator R4
Microsoft
MCSE - Microsoft Certified Systems Engineer
MCP - Microsoft Certified Professional
Novell
CNE - NetWare 6 Certified NetWare Engineer
CNA - NetWare 6 Certified NetWare Administrator
CNE - NetWare 5 Certified NetWare Engineer
CNE - IntraNetWare Certified NetWare Engineer
CNA - IntraNetWare Certified NetWare Administrator
Other Certifications and Clearances
ITIL Service Management (ITIL) Foundation (v2 and v3)
SNIA Fibre Channel SAN Practitioner Certification
CCNA-Certified Cisco Network Associate
U.S. government security clearance
Certified Zenith PC Technician
Graduate Associate in Arts Degree
Cuyahoga Community College, Cleveland, Ohio
Public Recommendations Posted on LinkedIn: